Eldorado Resorts announced that it will comply with the Mississippi Gaming Commission order and will temporarily suspend operations at the Tropicana Greenville in Mississippi to the public by midnight on Monday, March 16, 2020.
The Company is continuing to monitor developments related to COVID-19 and reinforcing our policies as necessary.
Q: Will you offer rain checks or reschedule the gift giveaways and promotions?
A: At this time, all gaming promotions and giveaways have been postponed until further notice.
Q: Is the Hotel open?
A: No, the hotel is closed. We apologize for the disruption.
Q: Will our offers expiring in March be transferred to April?
A: Trop Greenville offers including, but not limited to, Bonus Slot Dollars, Promo Chips, food offers, bonus offers, etc. are subject to cancellations or changes at any given time.
Q: Will your restaurants be open?
A: Our restaurants are temporarily closed. We apologize for this disruption.
Q: How long will you be closed?
A: Per MGC, Trop Casino Greenville is closed until further notice. We will be evaluating the situation daily to determine a reopen date.
Q: Will there be any tier downgrades while your property is closed?
A: No, there will not be any tier downgrades while our property is closed.
Q: Will my comp dollars expire while the casino is closed?
A: No, comp dollars will not expire during the closure of the property.